We want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.
1. Return Eligibility:
- Items must be returned within 30 days of delivery.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Final sale and clearance items are non-refundable.
2. Return Process:
- Contact our support team at [email protected] with your order number and reason for return.
- We will provide return instructions and the return address.
- The customer is responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Processing:
- Once we receive your return, we will inspect the item and process a refund within 5-7 business days.
- Refunds will be issued to the original payment method. Processing times may vary depending on your bank.
4. Exchanges:
- We do not offer direct exchanges. If you need a different size or color, please place a new order and return the original item.